Standard Terms & Conditions

The terms, in full.

Applicable to all design and turnkey execution projects undertaken by ATLUS. Published here so that they can be read before an engagement begins, rather than after.

  1. 01

    Scope of Work

    These terms cover interior design, material procurement, and turnkey execution services provided by ATLUS, as agreed in the design brief and final layout drawings for the project. Any work outside the approved scope, layout, or specification will be treated as an addition and billed separately.

  2. 02

    Quotation Validity

    Any quotation issued is valid for 7 days from its date of issue. Prices are subject to revision thereafter, or in the event of material, labour, or vendor rate fluctuations beyond ATLUS’s control.

  3. 03

    Payment Terms

    Payment shall be made in the following stages:

    10%
    Booking / Design Initiation Fee, payable to commence the design process.
    20%
    Colour & Material Selection Fee, payable at the colour and material selection stage.
    25%
    Payable upon design approval, to take the project into production.
    40%
    Payable before dispatch of material from the factory to site.
    5%
    Payable after installation, before fixing of handles, knobs, glass, and mirrors, and final handover.

    Design work will commence only upon receipt of the Booking / Design Initiation Fee. The Booking Fee is non-refundable under any circumstances. Material will not be dispatched from the factory until the corresponding stage payment has been received in full, and final fixtures will not be installed until the balance amount is cleared. Any delay in stage payments will result in a corresponding delay in the project timeline, for which ATLUS shall not be held liable. All payments are to be made via bank transfer or cheque in favour of ATLUS; receipts will be issued for each payment.

  4. 04

    Taxes & Statutory Charges

    All amounts quoted are exclusive of GST and any other applicable statutory levies, which shall be charged additionally as per prevailing government rates at the time of invoicing.

  5. 05

    Scope Exclusions

    Unless expressly included in the itemised quotation, the following are outside the scope of this agreement and shall be billed separately or arranged directly by the client:

    • Kitchen appliances (hob, chimney, refrigerator, water purifier/softener, microwave, OTG, dishwasher, geyser, etc.).
    • Movable furniture, home appliances, and gadgets (TV, projector, music systems, ceiling fans, air conditioners, etc.).
    • Civil work, plumbing fixtures and piping, electrical wiring beyond fixture points, HVAC, CCTV, and home automation installation.
    • Curtains, curtain channels, blinds, soft furnishing, decorative hanging lights, planters, artwork, and artist paintings.
    • Landscape, plants, water features, balcony railing, and external works.
    • Countertop, backsplash, sink, and mixer/faucet installation, unless separately quoted.

    Any work outside the approved scope, layout, or specification will be treated as an addition and billed separately, with cost and timeline impact communicated in advance.

  6. 06

    Project Timeline

    The estimated project duration will be confirmed in the final work order upon design finalisation. Timelines are contingent on timely client approvals, site readiness, and payment adherence as per Clause 3. Delays arising from client-side approvals, site access, delayed payments, or force majeure events shall extend the timeline accordingly, without penalty to ATLUS.

  7. 07

    Design & Material Changes

    Any changes to the approved design, layout, or specified materials requested after order confirmation may result in revised costing and timeline, to be communicated and approved in writing before implementation. Material substitutions due to non-availability will be replaced with an equivalent alternative in consultation with the client.

    Being natural materials, marble, stone, veneer, and similar finishes may show minor variation in grain, veining, or shade from samples shown; this is inherent to the material and not treated as a defect.

  8. 08

    Client Responsibilities

    The client shall ensure timely site access, provide necessary approvals/NOCs (society, builder, or local authority, where applicable), and respond to design and material approvals within a reasonable time to avoid project delays. Delays caused by the client shall not extend any warranty period or entitle the client to any reduction in amounts payable under Clause 3.

  9. 09

    Warranty & Quality Assurance

    ATLUS provides a standard warranty of 12 months from the date of handover against manufacturing and installation defects in modular units, carpentry, and fittings, in line with the respective material and hardware manufacturers’ warranty terms. This warranty excludes damage from misuse, natural wear, unauthorised repair, or third-party alterations, and does not cover glass or mirror breakage occurring after handover.

  10. 10

    Cancellation & Refunds

    The Booking / Design Initiation Fee is non-refundable under any circumstances once design work has commenced. In the event of cancellation at any later stage, all amounts paid up to the stage of cancellation are non-refundable, to the extent of costs already incurred or committed towards design, procurement, and fabrication as of the date of cancellation. Any balance beyond such costs shall be refunded within a reasonable time. Materials already procured or fabricated to the client’s specification remain chargeable in full.

  11. 11

    Force Majeure

    ATLUS shall not be held liable for delays or non-performance caused by circumstances beyond reasonable control, including but not limited to natural disasters, strikes, government restrictions, or supply chain disruptions.

  12. 12

    Governing Law & Jurisdiction

    This agreement shall be governed by the laws of India, with disputes subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

ATLUS — Luxury Interior Design & Turnkey Solutions · Bengaluru, Karnataka, India · hello@atlus.co.in ·+91 63669 30913

These standard terms are provided for information. The terms governing any particular engagement are those set out in the signed quotation and work order for that project.

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